Privacy Policy dior88 — Our Commitment to Protecting Your Data

1Introduction

Dior88 ("we", "Platform" or "company") cares deeply about the privacy and security of all our users' personal data. We understand that your personal information is a valuable asset and it is our responsibility to protect it to the fullest extent.

This Privacy Policy is provided to give you a clear and thorough understanding of how dior88 collects, processes, stores, protects, and, in certain circumstances, shares your personal information. This document reflects our commitment to transparency and accountability in every aspect of data management.

Dior88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means you hold certain rights regarding your data, and we are obligated to respect and facilitate those rights. Should you have any questions or concerns about how we handle your data, our team is ready to assist through the channels listed at the end of this document.

This Privacy Policy is to be read together with dior88's Terms and Conditions and Responsible Gaming Policy, all of which form a comprehensive agreement framework between you and our platform.

2Information Collected

Dior88 collects various categories of information from our users depending on the type of interaction that occurs. We only collect data that is strictly necessary for the stated purposes.

A. Registration & Identity Information

• Full name as shown on official identification document
• Date of birth (for age verification)
• Active email address
• Valid Malaysian phone number
• Full residential address (including postcode and state)
• National identification number (MyKad) or passport number for international members

B. Financial & Transaction Information

• Bank account details (for deposit and withdrawal processing)
• Registered digital wallet information
• Deposit and withdrawal transaction history
• Wagering and game activity records

C. Technical & Usage Information

• IP address and approximate geolocation information
• Device type, operating system and browser version
• Session timestamps and duration
• Pages visited and navigation patterns within the platform
• Cookie data and device identifiers

3How We Use Your Data

Dior88 uses collected personal information solely for lawful and permitted purposes. The table below details the specific purposes for which your data is used:

We do not use your personal data for automated decision-making that produces legal effects or similarly significant consequences without human intervention, unless explicitly stated and you have provided consent.

4Information Sharing

Dior88 does not sell, rent or trade your personal data to any third party for their commercial purposes. However, there are certain situations where we need to share your information with others to enable dior88 services to function properly.

Permitted sharing includes:

• Payment Service Providers: Transaction information is shared with approved payment gateways (FPX, digital wallet providers, credit card processors) solely to process your deposits and withdrawals.
• Game Software Providers: Specific game records are shared with licensed game providers for operational and fair-play auditing purposes.
• Regulatory Authority: Information is shared with the Ministry of Finance, Bank Negara Malaysia or other regulatory bodies when required by law.
• Anti-Fraud Agency: Certain information may be shared with agencies involved in financial crime prevention and anti-money laundering.
• Technical Service Providers: Hosting, cybersecurity and IT support companies bound by strict confidentiality agreements.

All third parties handling dior88 data are required to meet data protection standards equal to or higher than our own. Binding data processing agreements are signed with every service provider before any data exchange takes place.

5Data Security

The security of your personal data is an absolute priority for dior88. We continually invest in the latest security infrastructure to ensure your data is protected against unauthorised access, disclosure, alteration or destruction.

Technical and organisational security measures we implement:

• Data encrypted in transit using TLS 1.3 and 256-bit SSL
• Data encrypted at rest using AES-256
• Two-factor authentication (2FA) for all internal admin accounts
• Continuous threat imaging and intrusion detection/prevention systems (IDS/IPS)
• Regular security audits by independent third-party cybersecurity firms
• Security awareness programme for all dior88 staff
• Strict role-based access control (RBAC) policy
• Redundant data backups across geographically separate data centres

While we take all reasonable precautions, no security system is entirely foolproof. In the event of a security breach affecting your data, dior88 is committed to notifying you and the relevant authorities within the timeframe required by law.

6Cookies & Tracking Technologies

Dior88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and analyse usage patterns on our platform. The following are the types of cookies we use:

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality or user experience on the dior88 platform. Essential cookies cannot be disabled as they are required for the security and basic operation of the platform.

7Data Storage & Deletion

Dior88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal requirements. Retention periods vary by data type:

• Active Account Data: Retained for as long as your account is active and for a period of 7 years after account closure for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial legal requirements.
• Security Logs: Retained for 12 months for security investigation and fraud prevention purposes.
• Marketing Data: Retained until you withdraw consent or request deletion.
• KYC Documents: Retained for 6 years after the business relationship ends, in line with Bank Negara Malaysia guidelines.

When data is no longer needed and there is no legal obligation to retain it, dior88 will securely delete or anonymise that data using methods that ensure it cannot be recovered.

8Your Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have legally protected rights regarding your personal data. dior88 is committed to facilitating the exercise of these rights:

To exercise any of the above rights, contact the dior88 support team via live chat or email. We will process your request within 14 business days and may require identity verification before processing your request to protect the security of your account.

9Children's Data

The dior88 platform is strictly for individuals aged 18 and above. We do not knowingly collect, store or process any personal data from minors or individuals under the age of 18.

If we discover that personal data of an individual under the age of 18 has been inadvertently collected, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who suspect their child has accessed the dior88 platform should contact our support team immediately.

10Policy Amendments

Dior88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legislation or platform operational requirements. When material changes are made, we will notify you via:

• In-platform notifications when you are logged in to your dior88 account
• Notification email sent to the registered email address
• Update the "Last Updated" date at the top of this document

You are encouraged to review this Privacy Policy periodically, at least once every three months, to stay informed of dior88's latest privacy practices. Continued use of our platform after any amendments take effect will be considered acceptance of the updated terms.

If you disagree with any amendments, you have the right to close your account and stop using the dior88 platform. Account closure requests can be submitted via our customer support live chat.

11Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how dior88 handles your personal data, we encourage you to contact us directly:

We aim to respond to all privacy-related enquiries within 3 business days. For more complex complaints requiring thorough investigation, response times may take up to 14 business days. You may also refer your complaint to the Department of Personal Data Protection Malaysia if you believe your privacy rights have been violated.